What are the return conditions?

The products you buy from SOULMATEVAPE.COM only can be return if damaged found.
From other platform cannot be returned because they are software in nature and can be copied.

ARTICLE 5 – CASES WHERE THE RIGHT OF WITHDRAWAL CANNOT BE USED

The BUYER cannot use the right of withdrawal in the following cases.

• Products that cannot be returned due to their nature
• Disposable products
• Copyable software and programs, digital media products
• Perishable, perishable, expired products
• Products specially prepared at the request of the BUYER
• Goods whose protective elements (packaging, tape, protective packaging, etc.) have been
• opened after delivery.
• Products that are not suitable for return in terms of health and hygiene.